Something is fishy

[Donna226]

Last night we sold our house so I had to cancel a reservation that was scheduled for 1 month away.  I did so.  Today I had a request by a young couple that I decline their reservations.  Then this evening I get a message of approved reservation of another couple for after the time frame of the sale of the house.  But I never recieved a request nor did I click on approve reservation, how can I do that with out even a request.  So I sent the guest a message letting him know what was going on and to please contact AirBnb.  Well now AIRBnB is charging me a $50 penalty for canceling a reservation I never approved.  Fishy.  Is AIRBnB hacking my account setting up reservations so I have to cancel and then charge me the fee.  Somethings not right here.  Question.... why in the world would I approve

[Donna226]

Me again... why would I approve a reservation request when 1. I sold my house and 2. I had to cancel a different reservation set for one month away.   Really.  I think there are some crooked people working at AIRBnB.  Can someone help me, because I honestly don’t think AIRBnB will do the right thing and take the fee off.

[Matthew285]

@Donna226, there is nothing fishy going on. Your listing has Instant Book activated.

Any guest who meets the requirements can get a confirmed booking on your listing without needing your approval.

If you don't want this to happen, then turn off Instant Booking.

[Branka-and-Silvia0]

@Donna226 

.... and block all dates when you can not host any more.

50$ - 100$ fee is a penalty for cancelation.