Stuck in Verify Photo ID

Emily733
Level 1
Papillion, NE

Stuck in Verify Photo ID

Hi, I'm having trouble with the verify ID software I guess. When I go to take a photo of it, with good lighting and all, I take the photo then when it comes back with the photo it automatically zoomed in on what I took. I had it inside the white box and all, but it still zooms and is not working correctly. Anyone have this issue before?

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