ADVICE URGENTLY NEEDED ....I have still not received payment from a previous guests stay who checked out exactly 2 weeks ago ( they stayed 5 nights ) . I have been booked out since with other guests and I have received their payment ( which is usually always on the second day of the guests stay as it has always been with my personal experience with Airbnb ) .
I have contacted the Airbnb Support team and despite their assurances that somebody would respond to me to sort this issue out I have still NOT received any response NOR MONIES OWED . I have now made 3 calls over this 2 week period & each time I am thanked for " reaching out " ............but I 'm still grasping at nothing !!
I have discussed this with a few media friends and they have offered to do some media coverage ....it is extreme but what else do I do ? I can't believe I have had no response from Airbnb & no payment for a guest's visit of 5 nights . ...and I am a superhost with a contact number . What happens to other hosts who do not have access to this number ???