Sudden changes on airbnb

[Karen1027]

Hi

Has anyone else experienced sudden changes on their listings? I am daily working on my listings of which there are 5. All of a sudden one morning I open a listing to discover that the layout has changed, description is underneath amenities and not at the top where it should be and on every single listing I was promoted to correct many things including the rooms, beds, amenities, and on all the listings the box was ticked indicating the rooms are shared .This has never been the case with our listings .I had to go through every single listing as they all appeared to have been changed. My one unit says 4 beds on the front but has never been 4 beds, only 2. Airbnb said they had reported this to the bug team and I still have not heard a word. So to this day my listing is still incorrect and I am unable to change it. I have not received a booking for a couple of weeks now which is also a concern. Usually receive bookings every week and still have current bookings and bookings coming up .Has anyone else experienced this problem?

[Helen427]

Hi @Karen1027 

@Stephanie Admin here in CC is following up on the Listing changes..it's mentioned elsewhere in CC to.

Re bookings, lack of, Google outages, Platform not been available as it should be is all having an adverse impact on everyone.

Use related keywords in the search box here in CC

All the best

[Billy39]

Oh, yes! Same problem here and it caught me unawares. I got dinged in a customer review that said our listing claimed "You’ll have the space to yourself and will only share it with those you’re traveling with." WE had never said that. Renters in our other cottage can also use the 1.5 acre enclosed yard. Turns out Airbnb has messed with the interface again and has settings for "amenities" such as bedroom, kitchen, dining room, etc. It then asks if any are shared. Evidently the message is generated based on these selections--selections that I had not made! I found in looking over the list there is also a "backyard" selection, too, which was unchecked. I checked that and marked as shared to prevent the kind of issue my guests reported. And now I, too, am trying to bring back the fact that we have a day bed and trundle in the cottage, information which has somehow disappeared. Our other cottage's list of beds is messed up, too.  NOT COOL, people!