Superhost status - 10 stays requirement

[Roberto1111]

Dear Airbnb staff,

I always have been loving Airbnb and the concept of sharing through the portal.

Since 2015, infact, I’ve decided to open my summer house door to guests and share all the amenties of my property to trevellers and families.

My mother and I have been made every effort into that with great passion  trying to do our best.  From the beginning in fact we immediately got super nice results and feedbacks.

We were stoked about it and we always got 5 stars reviews so far, from four years since now.

Our overall rating, response rate and other requirements are over what is needed to be a Superhost. But that’s not all.

Comments and feedback from our guests, moreover, are sweet and exalt the way we host and that’s truly make us happy about the concept of sharing and hospitality.

Does all this matters to be a superhost? Seems it doesn’t….just because we haven’t hosted at least 10 stays in a season. (my house is a beach house, so it’s for summer only).

Do you really think this is necessary?  I mean, if there is an algorithm that decides if I am or not a superhost, do all the super positive comments that I have, are useless from the host part?

If you take few minutes to read these, you can understand what I am talking about.

In the last few years I’ve been travelling quite a lot using also airbnb. I found some pretty nice spaces where hosts were superhosts but…Let me tell you guys that, they were pretty faraway from what we do and what we provide. I don’t want to sound like: I am better than them but some things are pretty obvious.

E.g.: few weeks ago I was in France with my wife and we rent an appartment by airbnb using superhost filter. Well, the house was nice and clean but the host didnt even provide us a soap for washing hands…only one rubbish bag, only one toiler paper roll, ecc…ecc...  

I don’t even start about that time in Telaviv when I found cockroaches in our superhost appartment…

Hope Airbnb is not going to lost his touch with its core hosts and fans and don’t entrust all ratings to a computer.

Hope to still find someone who's there behind a desk, who can judge what is real and what is not.

Warmest

Roberto

[Anonymous]

@Roberto1111  Superhost is determined by an algorithm, and designed not as a reward but as a mind-manipulation tool. The sooner you stop worrying and realizing that guests don't care about it one bit, the happier you'll be recognizing that your guests' appreciation is the real reward.

[Roberto1111]

Thank you @Anonymous  for your right  reflection. Actually I am over all this jazz....

The point is:  is the superhost-tool a fair tool?  

Why it doesn't consider the guests reviews? 

Cheers 

R

[Linda108]

Hello, @Roberto1111   I think it is nice that you aspire to have Super Host reflect your quality of hosting as represented by your reviews.  Perhaps in theory it should but in reality, not so much.  As @Anonymous  posted it is an algorithm designed by programmers to "reward" hosts for specific quantitative criteria.  There is some flexibility for the number of booking in a year for those hosts who have longer term and fewer guests.  Look it up in the Help Center under SH criteria.  It is fairly new.

[Roberto1111]

Hello dear @Linda108, thank you for yuor message and the nice words. 

Well, seems that I need to host 100 nights over at least 3 stays or 10 stays in one year period. 

Can't see any other options. 

Thank you though!