Text Notifications

Martin1020
Level 1
Northern Ireland, Northern Ireland

Text Notifications

Up until lately i have been receiving text notifications for AirBnB enquires etc..this has now stopped with only email enquires coming through meaning I am struggling to meet the 24 hour response target. I have checked my notification settings and the text box is ticked but yet no messages coming through to my phone.

 

Any help appreciated

 

Martin

2 Replies 2
Sarah977
Level 10
Sayulita, Mexico

@Martin1020  This happened to me as well about a year and a half ago. It was a tech glitch and it took Airbnb a month to fix it after I contacted support. Try unchecking the text notification box, leave it like that for half a day, then recheck it, maybe that will reset it.

In the meantime, make sure to check your Airbnb messages at least once a day so you don't miss any Inquiries or Requests.

Lisa723
Level 10
Quilcene, WA

@Martin1020 @Sarah977 this has also happened to me... never got an explanation and it eventually started working again. Annoying.

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