Help

I didnt realise that the rate displayed on the booking form is for the unit or house and not per person. Guest booked for 4 people at an insanely low rate(dont know how he didnt think something was wrong!?) i immediately messaged to explain the mistake an... Latest reply by Bronwyn42

When I first set up my bnb unit there were very few other hosts in my town. Now there are hundreds (!) and some of them are offering such low prices they have crashed the market. After a couple of months of no bookings (and the difference in price was n... Latest reply by Greg6

Hello,I have moved to Spain for 6 months for ERASMUS, then will be doing a 1 year internship here. I need to open a bank account, but need to prove my residence in order to do so. How would I go about this through Airbnb, it seems like such a complicated ... Latest reply by Gordon0

Hello AirBNB Community,Just wondering if someone could help me out. I am an experienced host of a couple of years and my listing -The Cowies Building, Bluff, Southland, New Zealand has always been available to book via 'instant book' because that is what ... Latest reply by Andre43

Hello! My name is Billy and I had a reservation request few minutes ago. My pricing is 300euros min per night and maximum adjustable by Smart Pricing. However this particular booking was registered at the price of 270euros per night, how come? Can you... Latest reply by Billy72

Hi Airbnb family! We're still new on this circuit but have managed pretty well with our guests. The guest that is staying with us seems to not understand nor fully read through our household rules. Examples: adjusting our thermostat, going into areas of t... Latest reply by Sarah977

hi there, in my settings I have selected that guests must have a profile photo an verified government Id. however just received a booking for 3 nights for a man with neither of the above ? how was he able to book of these are the requirements I have asked... Latest reply by Rae18

Hello If anyone can assist we are a property that needs to charge the HST so I put it on my Airbnb site saying pay on arrival. This has worked well until tonight guest checks in and shows me on her Cell phone a charge for the stay and a service charge th... Latest reply by Emiel1

Hi, My friend is an airbnb host also and she is trying to find out how she can follow up payment of her guest who stayed from Jan 10 to 18, 2018. Her account is [personal information hidden for safety reasons]. She has already filled in the pay out metho... Latest reply by Laetitia164

hi airbnb team we listed some properties with you but our property not live with you please check and live my property aeap Latest reply by Emiel1