Trust and Safety - after damage - Airbnb Community

Trust and Safety - after damage

London, United Kingdom

hi guys

summary of my story: guests damaged some items (I am asking for 250 GBP) then they refused to pay so I involved airbnb 2 weeks ago - and they finally came back to me from the Host Guarantee team saying that my case has been forwarded onto the Trust and Safety team member?

what does this mean? I though that the Host Guarantee team is dealing with such issue

thanks

dora

0 Replies 0

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