Something's certainly up with airbnb's code...
I was a guest at a listing. I'm currently still within the review timeframe. The prompt shows up under Messages, but the review won't go through.
I'm able to click on star ratings, reach the 2nd page, type in words, and click submit...and then, nothing. Nothing happens, prompt still there as well.
I go to Help Center > Resolve a problem > What if I can't get in touch with my host? > Contact Us > My host wasn't able to answer my question > Reservation > Account & Profile > Reviews > Review left by you
Type in my problem, clicked "Chat with us" and......same nothing.
For the record, I also keep getting Error 500 that acquired me a list of customer service phone #'s.
Country Phone Number
USA | +1-855-424-7262 |
Australia | +61 2 8520 3333 |
Österreich | +43 (0) 72 08 83 800 |
Brasil | +55 21 3958-5800 |
Danmark | +45 89 88 20 00 |
France | +33 (0)1 84 88 40 00 |
Deutschland | +49 (0)40 609 464 444 |
Elláda | +30 211 1989888 |
Xianggang | +852 5808 8888 |
Yisra'el | +972 3 939 9977 |
Italia | +39-06-99366533 |
Nederland/Holland | +31 (0) 20 52 22 333 |
Aotearoa | +64 4 4880 888 |
Norge | +47 21 61 16 88 |
Polska | +48 22 30 72 000 |
Portugal | +351 30 880 3888 |
Rossiya | +7 (495) 3803515 |
España | +34 91 123 45 67 |
Sverige | +46 844 68 12 34 |
Schweiz/Suisse/Svizzera | +41 (0) 43 50 84 900 |
UK | +44 203 318 1111 |
Cleared my cache & tried a different browser (Chrome & Firefox) to no avail.
Any experiences? Quick search shows that same problem existed since March.
I might call them later at 1-415-800-5959 (got the number via one of the discussions below) or +1-855-424-7262 since I don't use Twitter.
Discussion Links I visited:
- unable to leave a review
- Unable to leave review
- AIRBNB Customer Service, Guest Could not leave Feedback - LOVES AIRBNB & ME (Host)
Was there a resolution that ever took place?
Edit: more phone numbers provided by Admin (with tutorial to many mouse clicks) - Contact Airbnb: A Community Help Guide