If you get a request you cannot fulfill, decline it but when it asks you why, choose other.
If you get an inquiry you cannot fulfill decline it but when it asks you why, choose other.
Accept or decline within the 24 hours.
Never choose 'these dates are unavailable' because it will block the dates.
Send the guest an explanation and ask them to request again within your parameters.
Never cancel. If you have a problem and need to cancel, call Airbnb to cancel for you to avoid penalties.
If you and the guest mutually agree that cancellation is necessary, have them cancel. If they won't cancel then call Airbnb.