Unexpected 500 U$D charge

Sergio55
Level 1
Buenos Aires, Argentina

Unexpected 500 U$D charge

Hi all, in my credit card summary, there's 3 lines about my trip. 2 Host and looks good, and extra 500 U$D and I don't know why. Can somebody help me?.

 

 

4 Replies 4
Victoria57
Level 10
Strathpeffer, United Kingdom

@Sergio55 not really becausae this is the community forum and not the support desk. Your best bet is to contact AirBnB directly and the methods for this are described here.

Sergio55
Level 1
Buenos Aires, Argentina

Thanks for quick answer.

Allison2
Level 10
Traverse City, MI

It could be the deposit, but usually that isn't charged unless there's been damage. Could it be a "hold" for that amount?

Gerry-And-Rashid0
Level 10
London, United Kingdom

If you have difficulty reaching AirBnB then the quickest option is to speak to your credit card provider and ask them about the charge. They have a duty to investigate any 'unknown' charges for you.