Unfavourable review

Inderpreet0
Level 2
Fort McMurray, Canada

Unfavourable review

Greetings everyone,

 

Today we recieved automated email from Airbnb that We have received an unfavourable review after one of your stays. We had great relatiosnhip with our hosts and got good reviews from each one of them. The email doesn't specify about which trip it is or what was the concern. 

 

How can I contact Airbnb or know more about details?

 

Regards
Inder

 

3 Replies 3
Oomesh-Kumarsingh0
Level 10
Pamplemousses, Mauritius

@Inderpreet0 You can Airbnb via twitter @AirbnbHelp normally someone will reply you within an hour.Concerning the unfavourable one of the hosts may have wrote a private message to Airbnb after leaving you a good public review.Good luck!!!

Hi @Inderpreet0, your reviews are visible in your profile. I have seen them and you have been wonderful guest. I don't think you have anything to worry about. Ignore the mail.

Inderpreet0
Level 2
Fort McMurray, Canada

Thank you for the quick response. We were wondering that where things went wrong and make sure that we clarify or improve next time. I appreciate your replies