Unresponsive host

Unresponsive host

Arrival day is coming (7 June 2017). However, my booking was cancelled just now. The host is so unresponsable and just let me refund it. Time is tight to find a new one to stay.

3 Replies 3
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Tongi0

 

Hi Tongi - what is your question?

We will go travel in the coming month. I had paid the room charge before and the host canceled my booking yesterday. I have refunded it but still felt a bit angry at all, since there are not many accommodation choices suitable with our considerations.

@Tongi0 We are all hosts here, this community board is not run by Airbnb (the company itself).

 

If you have questions for us we might be able to help.

 

But if you just posted here to voice that you are still a "bit angry", Airbnb will not know that. If you are dissatisfied with Airbnb service you have to contact the company directly (perharps Twitter or FB might be faster).

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.