I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Good day
I went into air bnb and see that my yearly rates are compleatly incorrect. how can i change them to sort this issue out or must i email air bnb my yearly rates and they update it?
Regards
Hello @Elizabeth643 ,
You did not mentioned in what way the rates are incorrect.
I assume you looked at Transaction History pages ?
Did you also download the CSV files, to import into a spreadsheet and see more details ?
best regards, Emiel
Its the seasonal rates that are incorrect.
can you give me an email address so that i can email the correct rates for the year and then changes can be made or????
You need to open your calendar and enter the dates yourself. There is the option to select "Smart Pricing", which is generally agreed to be pretty inaccurate. You can enter a base rate first, as the lowest default rate, then manually add any different prices for weekends, holiday times, etc. DO NOT add a base rate after you have made your changes, as it will override all your special prices. It's tedious, but the only way to actually control your prices. While you are doing this, you can also add special availability conditions if you like, for example a different minimum stay for a particular date range.
Cheers
Susan
Ok thank you very much, im quite useless so will try and let youo know if i came right