Using the Snoozing Option

[Maddalena3]

Hi lovely Airbnb Comunity,

Just looking for support , advise and a little help

I have been a host for the past 3 years and like many of you , I am sure, proudly owned a Superhost Badge.

My badge was removed from me last December because as Airbnb put it, I did not received any reviews or comments in the 3 months period .The reason been was not because I had very unhappy guests or because my hosting abilities have sudenn gone out of the window.....It happend because in the winter months I keep my properties close and therefore I did not have any guests staying.

no guests staying= no reviews

no reviews= no stars

no stars= no badge.

I express my feeling clearly to the Airbnb team and among a " We are sorry to hear that" or " We can see that you were treated unfairly" or " we have had quite a lot of complaints about this" they told me that a good option would be to put the properties on Snooze.

I hung up feeling positivly rensured that I found the soloution to this problem.

I was just in the middle of doing that when I reilized that if I use the snooze option  from Mid October to Mid March .... yes the properies will be on snooze and therefore I would be able to retain my badge but no one will be able to see them as the system will take it of from the search....

so , all those people out there who like to plan a holiday in advance and  perhaps wanting to book something now for june or july ( like I am personally doing at the moment as I am planning a trip to California for the summer) will miss completly to view my property....

How infuriating  is this!!!!!! 

I can not believe that any of the aibnb marketing specialists have not seen this huge deterrent in the system

I am lost for words

Any words of winsdom?

maddy

[Alice-and-Jeff0]

Maddy, 

I can empathize with your predicament. There is no way that I can see for you to both have closed properties and a Superhost badge year round.  These two things are not possible unless you are actually hosting.

Please try to see it from my perspective, because, frankly, I don't think you should be awarded a Superhost badge: While you have closed properties not generating any reviews, positively or negatively, I'm over here busting a hump and going through the ups and downs of good and bad guests. I mean, you are doing 0 business and I am grinding through 30+ reservations while maintaining the required high-levels of service.  This is what the Superhost badge is designed to identify - hosts that are going above and beyond all the time. If you aren't actually going to "host" you cannot possibly be a Superhost.  

As for your property, you should just leave it as is, with the dates blocked off that you don't want to take in guests.  Or perhaps, you may consider getting a local co-host to help you maintain a year-round property.  Your listings look beautiful, I'm sure there are plenty of folks looking to reserve year round and yours would be one they would consider.  Just a thought.