Weekly Discount PLUS Non-refundable Discount??

Natalie467
Level 1
Honolulu, HI

Weekly Discount PLUS Non-refundable Discount??

Hi fellow hosts, 


Hopefully you can provide some insight on this issue.  We recently tried the Beta Non-refundable Discount (10% discount) for our guests.  Little did I know that this 10% discount would be added to our existing 10% weekly discount, taking our $80-85 a night listing down to $65.78 a night before the Airbnb Service Charge... not great.


Is there any recourse for this through Airbnb?  I don't really want to go back to our guest who is staying with us for 9 days to revoke one of the discounts, but when we opted-in to non-refundable, there was zero mention of doubling up on discounts in the fine print.  I assumed that one discount would apply, not both.  Otherwise we never would have chosen to do this.

 

Thoughts?  Thanks for your input!

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Natalie467,

I am sorry, but for me it seems logical the 10% "no refunding" discount is calculated on the final rental price. It has nothing to do with other discounts allready applied to make the final price. It is just an extra feature, and it is not an obligation to use it.