What can be done??!

Shakira3
Level 1
Dallas, TX

What can be done??!

Guest who checked out 4 days ago did not return key or take all of their belongings. My Dead bolt was locked and the previous guest raised and climbed through my window to get her belongings and unlocked front door so her friend could come in my home while me and my fiancé were undressed and asleep at 3am. Mind you, she stated twice she was coming to get her belongings but never did. I stayed up until 12:30 a.m and she hadn’t said anything so I went to bed. Got woke up to the sound of her climbing through my window without having permission to be inside 😳

5 Replies 5
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Shakira3  OMG... it's trespassing. Hopefully they are gone and you have your key back, but please report their profile to Airbnb, call Airbnb CS and try to get them out of Airbnb and of course, leave them an honest review.

I contacted support and they literally apologized and asked me was there anything else they could assist me with -_-

Ann72
Level 10
New York, NY

@Shakira3 Good Lord!  Are people insane?!?  I'm glad you apparently came through it unscathed and with sense of humor intact.  🙂

Sam397
Level 10
Reno, NV

You should have thrown her **s out without getting her stuff. Then tell her she can come back tomorrow during regular hours and if she doesn't she can get the stuff out of the garbage. 

How stupid can a person be, to climb in someone's window in the middle of the night can easily get you shot in this country but to do it in Texas, well let's just say that girl got extremely lucky.  

 

Linda-And-Richard0
Level 10
San Antonio, TX

Sounds like breaking and entering to me.  You should have called the police and had her hauled off to jail.  If this had happened at my house, she would have been dodging bullets.

 

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