What do you do when you get 6 extra guest without approval?

Natali24
Level 1
San Luis Obispo, CA

What do you do when you get 6 extra guest without approval?

I had 20 guest when only 14 guest where allowed.

3 Replies 3
Ricardo85
Level 10
Rio de Janeiro, Brazil

@Natali24 

 

Charge them!

 

Ricardo

 

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Helen3
Top Contributor
Bristol, United Kingdom

You don't let them in @Natali24 

 

Speak to the person who booked. Either ask Airbnb to cancel the booking as (presumably) they broke your house rules by bringing more people than they had booked.

 

If you have the room you could prepare the extra rooms only after you had ensured the guest amended the booking for the extra guests.

 

Personally if someone brought that many extra guests I would ask Airbnb to cancel the booking as they brought in six extra guests.

 

How did you handle it @Natali24 

 

EDIT

 

Just checked your listing and it says absolutely nothing in your house rules about extra guests not being allowed on the premises Add this now.

 

 

Hi @Natali24 🙂

Totally agree with @Helen3 .

What did you do?

Best, Sandra