What does a guest see when a guest reviews a host?

Alice595
Level 10
Concord, CA

What does a guest see when a guest reviews a host?

Recently as a guest, I got a chance to rate a fellow host. I took a couple of screenshots during the rating. Based on this, it will be very hard for a host to get a 5 star.  I hope what I saw was what actually Airbnb expected a host to perform. A 3 star would be good based on the screenshot below. But when a host gets a few 4 star ratings, you will get warning from Airbnb.

 

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After clicking Next, I got the following screen.

 

IMG_3453.PNG

 

 

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Alice595  Yes, it's been like this for a couple of years. That's why when hosts post here upset at a guest for giving 4* ratings, I advise them that their anger is misplaced- Airbnb leads guests to believe that a 3 or 4* rating means good or above average. Most guests have no intention of tanking a host's ratings by giving 4*s.

The disconnect between what they tell the guests and how they apply the ratings to hosts is evil.

 

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