Where did my cleaning fee go?

Crystal45
Level 1
Yellowknife, Canada

Where did my cleaning fee go?

Hi all, I have only just now noticed on the night before my guests leave that in the full itinerary for the reservation it says that $87 x 6 nights = $521 ($1 off), and there is no cleaning fee included as in all other reservations I've hosted. Why is this? Has something changed that I am missing? Thanks.

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

I looked at your listing and see an $8 cleaning fee.  I would Contact Airbnb and see what happened with that reservation.

Matt-And-Jeff0
Level 4
San Francisco, CA

Did you by chance provide a special offer or change the arrival or departure dates?  If so then the cleaning fee is rolled into this new offer. This happened to me recently.  

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