I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Hi all, I have only just now noticed on the night before my guests leave that in the full itinerary for the reservation it says that $87 x 6 nights = $521 ($1 off), and there is no cleaning fee included as in all other reservations I've hosted. Why is this? Has something changed that I am missing? Thanks.
I looked at your listing and see an $8 cleaning fee. I would Contact Airbnb and see what happened with that reservation.
Did you by chance provide a special offer or change the arrival or departure dates? If so then the cleaning fee is rolled into this new offer. This happened to me recently.