I have accrued travel credits thru friend referrals and as superhost. Where can I find my balance and the expiration dates for each? Thanks!
I am looking for the same thing. I received a few emails from credits for referrals and also as compensation for an airbnb error, but it doesn't seem like there is an easy way to find them. I thought they'd be listed somewhere?
I just got off a support chat and filed a feedback complaint, after spending an hour, for the second time, looking for it. The first time, I also asked support, who sent a link, only it disappeared from my inbox. This time, I also went to Help (no topic on 'where do I find my travel credits / coupons') and no real answers here, so here it is. Also, you can only use one per reservation.
I just spoke with support, who said that the money can only be seen and used when making a booking. That has got to be illegal.
I can't find them either! And I have pretty much searched everywhere on the site. If you find out, pls let me know. Thank you!
Lovely to meet you all, I wonder have you seen this Help Center article? It says that 'your available travel credits automatically appear as a coupon on the checkout page of your reservation request. If the travel credits aren't automatically added, it means the reservation does not qualify.'
I hope this is helpful. If anyone else has any tips on this please do share. 🙂
When you go to "Invite A Friend" it shows how many credits you presently have earned and also any people you have invited, but that have not yet earned you any credits. I cannot find where the expiration date is listed on my credits, but they say you lose them if they are not used within a year of earning them. I wonder if they remind you before they are gone.
I had the same concern.. Like how do one know which reservation qualifies for travel credits application? Anyone who can share the answer to this, much appreciated.. Thanks.
Thanks for this.
I had some travel credit, which was added to a booking, but I removed it as I had 100dollar coupon to use. But now the travel credit has completely disapeared, but I have not used it! What can I do about that?
Ah! I checked the giftcard balance, which I notice is something different. Seems the credit is still there. How do you know which bookings it will be valid on?
Thank you @Lizzie 🙂 I think I understand now... looks like I won't be able to use my credit until I book with a host that's over $75/nite, or $75 total... if I read it right?? Wish I'd know this before I booked my april airbnb lodging, as that would have/ could have allowed me to stay 2 nights. And they expire? Hmmm... not fair... wish they didn't..... thanks again!! Signed, A Happy Host in NM:)
Great to speak with you. Yeah, travel credit is due to expire a year after issue, as mentioned in the article. 🙂
Exciting you are planning a trip - are you going somewhere nice?
Hi Lizzie, something we all seem to be searching for is how to find the expiration date of a referral credit, or conversely the date when it was issued. Is this possible?