Who can I contact?

Who can I contact?

Can somebody please help me

I have been charged on my card 4 times
My booking has not been confirmed
I have been asked to vacate my current apartment because the current person who I rented from is being evicted by his landlord because he has a debt with him. I had booked this place from 13th August to 30th September and in just 7 days they have asked me to vacate the apartment. Did they not know this was going to happen then why even accept a booking? 

 

I currently do not have a place to go even though my boss's card has been charged 4 times from Airbnb for a new booking we made. 

 

Nobody from Airbnb support is really able to help. Even though the card was charged 4 times for the same booking Airbnb is not confirming the booking. 

I checked with my American Express team and they said the payments have gone through. I called Airbnb and they said somebody will contact me.
I have booked and paid for the new place but Airbnb is still not confirming. 

3 of my charges need to be cancelled and nobody at airbnb is able to help me

I need urgent assisstance. If anybody can help me with who I should contact it would be great. All the help is appreciated. @Airbnb

@Brian @Anonymous @Anonymous 

1 Reply 1
Debra300
Top Contributor
Gros Islet, Saint Lucia

@Suresh42,

Contact your credit/debit card issuer, and inform them that you want to dispute three charges, because you've been charged multiple times for the same reservation.

Don't just believe what I say, check the Airbnb Help Center

Explore topics for hosts like you

Hosting

Help

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.