Why can't I see my listing?

[Todd-and-Donna0]

I posted my rental early this morning and I still can't find it on the website.  It says it is Listed.  Please help.  Thanks

[Steve143 · Accepted solution]

Hello @Todd-and-Donna0,

Your listing is visible. I searched for accommodation for the 8th to the 11th of October in an "Entire home/apt" listing and yours showed up when I zoomed in on Ferryland.

Perhaps it just takes a few hours after listing for it to be visible.

Also note that Aribnb sometimes automatically turns on the instant book filter when you search and yours ins't an instant book listing.

They do that if you search for dates in the near future and if there are a lot of listings in the area.

This article by Jeet has some information on searching for your own listing.

Why-can-t-I-see-my-listing-in-the-Search-Results?

[Todd-and-Donna0]

Thanks Steve!!!!!  I see it now.  Lots of love

[Liesl3]

I am also having the same problem. Have 2 listings in black mountain qld neither listing is visible please help

[Pradip0]

iI am also having the same problem viewing my listing. It's titled, "Cozy room for two in a newly-built townhouse." It cover picture should look like the attached pic. Any help is very much appreciated. Please let me know if anyone of you guys can see it. It's in Scarborough Toronto. 

[Matthew285]

@Pradip0 your listing isn't on the map right now.

Is it new?

By the way: this is a link to a page that should show your listing on the map.

If it says "No results" then your listing is not on the map yet.

If it shows your listing, then your listing is working and is on the map.

https://www.airbnb.com/s/homes?host_id=88729946

[Pradip0]

Yeah, it's new. I listed 3 days ago. It should show up on the map by now right?

[Matthew285]

@Pradip0, definitely it should be up by now.

I just checked that link, and still not on the map.

It is time to contact AirBnB support about this.

[Pradip0]

@Matthew285,Thanks very much Matthew for trying to help. One last request: do you know how I can contact Airbnb directly? Do you know their email or something? I can't find it. 

[Matthew285]

@Pradip0,

On your Help page, near the bottom right is a "Contact us" button.
Or you can use this link: https://www.airbnb.com/help/contact_us

Once you are on the "Contact us" page, choose "Its something else"

This will give you the choice to either exchange messages with AirBnB or to speak to someone on the phone.
(Using the "Contact us" phone choice gives you the option to have them call you, so you don't have to wait on hold.)

Or, if you don't mind waiting on hold:

Canada: +1-855-424-7262 (toll-free)

United States +1-415-800-5959 +1-855-424-7262 (toll-free)

[Mikayel0]

Hello,

I can't find my listing. Please help.