Why do Community Centre groups, such as Host Circle disappear?.

[Maxine0]

Yesterday I could access Host Circle - today it has disappeared from my Community menu along with responsible hosting. It seems to be an intermittent issue. Both of these sections are host only -

Are ABB making changes and temporarily suspending community sections or are they removing them when they don't like the postings?

It's all a bit odd...... any ideas?

[Maxine0]

Skratch that - now both have reappeared so it must be an issue connected to a particular navigation. Perhaps if you are in Guest access sections you can't navigate into Host only sections via the main menu?

[Isabelle3]

It has disapeared for me - access via i-phone only

[Anonymous]

@Maxine0, @Isabelle3, make sure you are logged with your airbnb account. Community site use to logg out automatically each 10min and have to start a new session. If not logg in you can't have access to Host Circle which is just for identified hosts while all the other part of the community are totally public for both hosts and guests. I have the same problem all the times. I notice it when I want to write a post and don't see the box for 'email when someone replies', it means I logg out and have to logg in another time.

[Maxine0]

I was logged in otherwise I wouldn't have been able to view other sections or post this question. It's all a bit odd.

[Lizzie]

Hello @Maxine0 and @Isabelle3,

Thanks for this. As @Anonymous mentioned, it is usually a login issue when the CC appears like this, although if you were logged in this does sound a little strange. 

I wonder if this happens again, would you be able to post a screenshot of your page showing this, along with which browser you using and I can flag it with our tech team.

Thanks so much. Lizzie

[Isabelle3]

was logged in too