Help - Page 11 - Airbnb Community

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Co host required in Liverpool, Uk for cleaning and linen services

Hi,I am looking for a very reliable cleaner and linen provider in Liverpool, UK. Thanks so much Kaye

in Dubai, United Arab Emirates in Help
Created Tuesday

Air b and b voucher code

Hello Air bandb support team...can you please confirm the voucher code for an unused voucher I recieved from you in late 2017 as I would like to redeem it against a booking I am about to make thankyou read more

in Thomastown, Ireland in Help
Created Tuesday | Latest reply Tuesday by Mike-And-Jane0

Self check-in, contactless property tours and stress free bookings!

Hi, I’m an entrepreneur in hospitality, and an Airbnb apartment manager . I strongly believe that if guest stays were less complicated, more bookings could potentially be secured!I’ve developed a product that helps hosts with some issues: 1. Self check-in... read more

in Tel Aviv, Israel in Help
Created 03-08-2020 | Latest reply Tuesday by Ashi371

How do you file a complaint against a host?

Had a confirmed booking, had already paid, then the host said he wanted $100 in cash on arrival as a surcharge. We disagreed, but eventually cancelled, since we knew he would eventually cancel us out so he could gouge someone else. Because we cancelled... read more

in United States in Help
Created 15-12-2016 | Latest reply Tuesday by Derek157

267

Payment Pending issue

I have 2 pending payment that haven't been paid from Feb 2020 and July 2020.

in Indonesia in Help
Created 31-07-2020 | Latest reply Tuesday by Edwin11

Re Complain Airbnb customer’s support team

My order number is **. Tentative check-in date is 26Apr2020. I cancelled the booking on 25 Mar2020 as the flights flying from Hong Kong to Phuket had all been cancelled by the airlines in mid Mar until end May2020. Under the existing Articles 1320 Exten... read more

in Hong Kong in Help
Created 12-04-2020 | Latest reply Tuesday by Aissa-And-Hank0

Change Mail impossible

Hi, we've been trying to change the email many times and wrote to support but it seems that it's not possible. Could someone help? Do you have a phone number so that I can explain this matter and solve it? We've been having many iussues because of this re... read more

in Help
Created 04-08-2020

Wrongful deduction from payment

I had a guest who had to cancel his booking at the last minute in early July. He contacted Airbnb and requested a full refund. An Airbnb customer service agent then contacted me and I agreed to a full refund. He told me I simply wouldn’t receive a payout ... read more

in Ginsheim-Gustavsburg, Germany in Help
Created 26-07-2020 | Latest reply 04-08-2020 by Sarah3508

Price are showing wrong after login

Hello all hosts, I'm having a really weird problem with my price showing.All of my listings are set with rule-sets with discount for longterm booking.But if I try to open my listing and check the long term price it is applied with the wrong discount.After... read more

in Help
Created 04-08-2020

Setting my pricing

Hi I am new and very frustrated at how difficult it is to set specific pricing. My pricing is higher than the smart price but doesnt move up or down to follow a trend set by smart price changes. I cant alter a single price and it has not taken my weekend... read more

in Help
Created 10-09-2019 | Latest reply 04-08-2020 by Julia1259

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