Why is it required to select dates when contacting a host?

[Kelsey94]

This is very frustrating and non-sensical for people who want to ask general questions. 

I have a guest who asked a question about making an exception for pets, my answer is no. But do I decline her request (and possibly hurt my ratio?) or approve while telling her "no pets"?

Two support agents incorrectly told me a message could be sent without dates selected, which I quickly proved wrong. 

This feature makes absolutely no sense. Airbnb needs some SERIOUS consultation on website efficacy. 

[Kelsey94]

I know that, but again their own articles say to approve/decline within 24 hrs to maintain stats. 

I'm sure they really don't care about much of anything beyond making money, but then why have they changed website features in the past? Why bother spending time/money on revamps if they want it to be difficult and confusing? 

I think theyre just legitimately bad at running their web division. Like most of silicon valley. 

[Mark116]

@Kelsey94   If you don't expect common sense or basic logic from airbnb or its representatives or policies your sanity will be much improved over the long term.

[Emilia42]

@Kelsey94  Good thing you won't have to pre-approve or decline an inquiry anymore.

[Sandra856]

@Kelsey94 When dates are added you got the opportunity to invite your guest to book by using the pre-approve button (if you after communicating with your guest thinks your listing and the guest would be a good fit). If there weren't any dates you couldn't do that. You don't have to pre-approve in order to keep a good rating BUT you have the opportunity. I really don't see the problem and I really don't understand why you won't listen to very experienced hosts? You still write "people can still ask stupid questions even when entering a date. The only difference is that I'm forced to pre approve or decline them if I don't want to get dinged according to airbnb's articles!"

I don't get it? Don't you understand what we are telling you or don't you believe what we write is true? It is a little strange. 

[Kelsey94]

I have explained myself and provided screenshots, sorry if you are not understanding my point. 

[Sandra856]

@Kelsey94 I do understand that airbnb is not very clear when it comes to explaining how the system works. And I'm also certain there is a reason for that. I think they know exactly what they do. That is why it is so great that there is so many hosts who can tell you how it works.

[Emilia42]

@Kelsey94, @Sarah977, @Ange2, @Sandra856 

I really think this is the cleariest article with the most accurate information. It's worth the read if you haven't already read it.

https://community.withairbnb.com/t5/Airbnb-Updates/Understanding-Response-Rate-and-Acceptance-Rate/b...