I have had 2 patrons now that have cancelled on the day of their stay and want a full refund. I have a very flexible policy, I allow full refund up to the day before, but I still feel bad and don't want them to be mad at me for not giving a full refund. H...
We have had guests that they are used to full use of an apartment or house or no 'landlord/owner/resident' in a multi BR unit, and expect full use of kitchen, appliances, untensils, dishes, etc. Since those are the most common listing now, can you make a...
Is it normal that Reviews from Listings that i have deleted (more than a year ago) and Dont have in Airbnb anymore are still in my Profile? They are affecting other Properties, reviews and guests get confused.
I think it is better for both (host & guesst)...
How can I link the charge for the extra persons to the staed cost per night. I might want to reduce the stated cost per night to fill a gap in the diary but the charge for the extra persons still stays the same and in this instance could end up more than ...
Originally, if a listing has Air BNB. Verified photographs, the listing got a boost in
rotation in the showings, the Verified Air BNB photographs, stopped.
Now there are Air BNB Photographs the host pays for - and if these are choosen and
used, the li...
As a host, I am unable to block out dates on the calendar. It simply does not respond. I use Internet Explorer with Google. I was your first member from Iowa, back in 2008, and I currently have a place in Palm Springs listed with you. Please help.