Recently, I had a single guest for a week. He was cordial and seemed to be respectful and compling. When he arrived and checked in, I told him several times to please call me if there were any problems or concerns. Our accommodation is a suite, contain...
Latest reply by
Claire475
Hi! I have my check in time set in the Airbnb system to 'Anytime after 4:00 PM'. But I have two different guests that have instant-booked, and the time frame for check in on their message says "2-4 PM". That's a huge problem, because that is when my clean...
Latest reply by
John1080
Dear Partners, Please not that we have not yet received the payment as it was mentioned that we will receive it after 5 working days. Regards,Vic-Apts team
Latest reply by
Jeff158
I have a receipt from last year that shows the cost of the room per person per night and the names of the travellers. This year, I booked again, and my receipt only shows the total cost, cost per night for all travellers, and the number of travellers. Is ...
Hy I don’t know how to transfer money from airbnb account to paypal .please help me out as my transactions are on upcoming what i have to do
Latest reply by
Roberta2
*The guest booked for 3 people but had a party in my flat as I was away at the time. They stole 2 pairs of brand new slippers worth £62, helped themselves to my drinks cupboard, left my antique chair out on the balcony, damaged a tile in the ensuite bathr...
Latest reply by
Anthea29
I have added a security deposit to my listing but when a guest booked it did not show up on her receipt as a security deposit. How do guests know about the refundable security deposit, and how is it returned?
Latest reply by
Patryk9
Hi there! I manage my mother's space through Airbnb since she doesn't know how to use the platform. We have a reservation confirmed for February but the guest showed up today unannounced apparently wanting to view the property. This made me uncomfortable ...
Latest reply by
Helen3
This is more a warning to guests about this host since there’s nowhere else to post this and Airbnb have now turned a blind eye.
Be very careful if staying in an apartment in Copenhagen with the host [name hidden]. She is asking people to pay her a sig...
Latest reply by
Lizzie