Help

This is my first time hosting and I have a nice young couple from France. Nice when I see them, that is. Twice now they have holed up in the room for 18 straight hours, and now 20 straight hours. The first time I heard them leave to go to the bathroom ... Latest reply by Gerry-And-Rashid0

Does Airbnb allow guest to bring dogs ? Latest reply by Gerry-And-Rashid0

A guest cancelled after one nights stay on a 5 night booking. I have a moderate cancellation policy. Airbnb emailed me that they offered the person a refund based on ‘my’ cancellation policy. How does that work? As far as I’m concerned, the person wasn’t ... Latest reply by Cor3

My husband added me as a co-host for our 2 listings and it was working on Friday. Over the weekend, something happened and I dont have access anymore. Is there any way someone could call me to walk me through my settings? Would greatly appreciate any assi... Latest reply by Helen3

I booked a place to stay and paid the total price but was immediately cancelled due to over booking. My refund I know has gone through but has been 'pending' in my paypal account for over a week. Does anyone know how long it takes to come through? Do I ne...

Hello, I am a new host. Yesterday I have created and published to listings; one of these seems working fine but the other is not visible to others when I sent the link. This is the link of the listing: https://www.airbnb.com/rooms/23716151?s=51 Can anyone... Latest reply by Emiel1

What is the quickest way inform about such host ? He asking for cancellation and don't approve it. On the same time he sending dirtiness about me and my daughter?I’ve already callcel reservation with him but other member should know about such people. I ... Latest reply by Alex842

Hi, I had booked a airbnb in Maui. The reason why I booked with this particular host was because their cancellation policy was good. I was able to get 100% of my money back if I canceled before 60 days. When I went back to look at my iternary and the lis... Latest reply by Marit-Anne0

i recently booked a trip and paid for some of it with my tavel credit. unfortunatly the host asked to cencel the resrervation, and i got a refund for my money but it seems like i lost all my travel credit. how do i get it back? Latest reply by Deniss3

Hi, I've been a host for a couple years, but just started using Instant Book. I selected the allow guests with positive reviews option, but just had a guest with no reviews book. Is this a bug or am I misunderstanding something? Latest reply by Melissa395