Help!!! AirBNB has not paid me.

Help!!! AirBNB has not paid me.

Guest has come and gone, But I still have not been paid. I have contact Airbnb many time the last few days with no good answers. I am not sure what to do next. Has anyone else had issues with them paying. I am quite angry at this point and thinking about cancelling all the fulure booking I am holding with AIRBNB. I can't trust I will be paid.

5 Replies 5
Barry91
Level 1
New Zealand

I am owed thousands of dollars by airbnb but cannot get in touch with them through my hosting website.  what do I do???

 

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Barry91,

 

Great to meet you. I am sorry to hear this.

 

If it has only been a short amount of time since it was due to reach you, it might be best to wait a little a few more days. If not, in terms of contacting our Support Team, I recommend taking a look at this Community Guide which provides a number of different ways to reach them.

 

I hope you receive your payment soon.

 

Thanks,


Lizzie

 

 


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Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Thanks Lizzie,

I was given a phone number by another member and am beginning to sort out the issues. 

Will continue to work out the remaining problems with that help.

Kind regards,

Barry

Fred13
Level 10
Placencia, Belize

Same here; got a few texts from their 'tech' department they are working on it as we speak.

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Aw, I hope you receive your payment soon too @Fred13. 🙂


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.