Help

Hi all,I have a guest sitting in my town waiting to be able to come stay with me, but the booking is stuck on the verification process. She's provided ID, taken a photo of herself to match and apparently there is an error. She's contacted customer service... Latest reply by Marit-Anne0

The guest booked our house on from 11 March - 16 March 2018But I can not accommodate for them on that day ( Lease the house for long-term customer )I contacted and told our guest about this, and asked them to cancel the reservation and offerd a fully refu... Latest reply by Kiu1

We have 3 apartments listed separately, and I have just set up a listing to cover 2 of teh apartments as one listing.I have then set it to sync with the calendars of the 2 apartments.However, it does not seem to be working - it is showing as avaiable when... Latest reply by Marzena4

Hi, how do I find out what my pin code for my Airbnb credit card is? Thanks Latest reply by Sharma0

Dear,I am very careful with my apartment, I accept only users with profiles credible and my cancellation policy is STRICT.A user has booked my apartment, and 4 days before arriving told me that prefer an apartment with a pool, and would like to cancel the... Latest reply by Patrice68

Is there a way to set a minimum stay on just the weekends? Latest reply by Chris297

I want to purchase a gift card for somebody else for Christmas but I don't want it emailed to them - I was wondering if I could just put my email address and when it is emailed to me, can I print it and gift it to them? If so, can they then just enter the... Latest reply by Josh128

Hi -I am a renter, with a lease in San Francisco, CA.For San Francisco, CA, the Short Term Residential rental registration requires the host to provide proff of liability insurance in the amount of no less than 500,000 USD. Does Airbnb provide this for h... Latest reply by David126

Hello,I am sure this has been asked many times before so I am so sorry to ask again. I am a new host and had a request for a booking for a week at Christmas which is our minimum stay at that time of year. The only verifications for this person were a phon... Latest reply by Pan4

I fill out the details so I can invite a friend to co host.But as soon as i scroll down the page it goes back to the previous page where it says ...Invite a friend..