Help

I only see the "accepts pets"part of the amenities, but no ability to delineate which pets. I just had to decline someone who is moving here and simply needed a landing pad until her place was ready, with her cat. Is there a way, besides written in my de... Latest reply by Lynne43

I can preview it and it shows listed. But when I search as a renter I can't find it. Can someone please search and let me know that my listing is showing. Listing is for Cape Coral Florida, available for the months of July 17, December 17 and January 18.... Latest reply by Karen454

I've been contacted today by a guest who is due to arrive on Friday with 6 other people. He says he didn't realise he wasn't booking the whole house or that we had cats as three of them are allergic, wanted me to cancel for him and refund all his money. ... Latest reply by Hilary-And-Ed0

Hi fellow Airbnb users, I hope I didn't post this message in the wrong disscusion room.My name is Nicolette and if you will complete this 5 minutes form, regarding the "guest's degree of satisfaction with Airbnb's accommodation services", the following 3 ...

Hello! A guest of mine sent me a cancellation, which I had to approve (by clicking "cancel" or "keep reservation"), I had the strict policy, but the guest wanted full refund.Do I have to pay cancellation fee 50$ ? Thank you in advance! Latest reply by Helen3

Hi There, I am trying to understand who I can call about my condo be severly damaged over the wkd. My guest clearly had a massive party, my entire condo smells of smoke, there is excessive damage that has been done and I have contacted the guest to let th... Latest reply by Branka-and-Silvia0

I just put up my listing. In the listing I say my house is suitable for 4 people. That is the maximum number of people I want staying there during a booking. Is this setting sufficient to limit guests? In another setting in my isting it calls for me to se... Latest reply by Allison2

Hi everyone, We received our very first guest reservation request this afternoon. I want to check out the guest before approving the reservation and so I asked her for her phone number. However, AIRBnB blocked the number so I cannot contact the guest by p... Latest reply by Sandi14

Anyone else in SA experience the same?

Hello all hosts my name is Mary I will be hosting a guest long term in a few days first time I was wondering about cleaning guests bedroom how often should I do that? Should I offer guest to do that I would greatly appreciate all answers thank you Latest reply by Hilary-And-Ed0