Help

Hi Community, I received a booking request after changing my cancellation policy to strict. I approved the request, the guest cancelled and was automatically refunded the full amount. Is there any way to enforce the policy or escalate to AirBnB for assist... Latest reply by Branka-and-Silvia0

I blocked some dates in my calendar as I had other plans and didn't think I could have anyone in. Today I tried to ammend some dates but I am not able to make unavailable dates available. Does anyone have any advice please? Thanks Angie Latest reply by Helen240

Hello!I can't see where I can add extra cleaning charge ONLY if guests bring dogs. Is this possible does anyone know? Latest reply by Branka-and-Silvia0

Hello~We are new to the Airbnb hosting. One of our properties has the incorrect location sign but the system does not allow us to change it. If anyone facing the same problem, please give us some advice. Thank you:) Latest reply by Tim-and-Holly0

I would like to search for Experiences within a particular city, but do not see a way to do this. Is it possible? Latest reply by Greg89

May hosts require guests send the full amount due for the booking well in advance of a major weekend? It's graduation weekend beginning May 19, 2017 at the University of Virginia, and prices can jump to sky high levels but I've not nor will I mark up my r... Latest reply by David126

Hello, I'm looking for information on long term guests. Is anyone knowledable about Missouri law as to how long before a guest can claim "residency" and stop paying? I have a request for over 36 days and have read a few nightmare blogs concerning long ... Latest reply by Rhiannon6

We are hosting out the bottom floor of our two storey house. It is self contained with own parking and separate entrance. I inially described the house type as APARTMENT, and the space as WHOLE APARTMENT. However a guest was surprised that we lived upsta... Latest reply by Paul457

How can I restrict people to watch the reviews on my property. I'm interesting that only people who are approved by me can watch the reviews Latest reply by Steve143

I have had to cancel a booking due to unforseen circumstances and will refund the guest their accommodation amount, however we charge linen hire for our listing which payment comes through to us before the guest arrives. Can anybody tell me how I can refu... Latest reply by Firoz1