Help

My guest has changed her reservation dates and I've done an alteration request, which she accepted. I've noted that Airbnb has paid me the wrong amount, it should have been less. It shows that the alteration request is pending. How do I now refund my gues...

hello , I recieve an email from a traveler who said that he is going to travel to Baku and the email said that it has been confrimed by traveler without my pre-approval ..I can not understand what has happened ? it has been confirmed without my pre-approv... Latest reply by Gerry-And-Rashid0

Hello. What does 'tip amount' on pricing window of calendar mean? Seem to have different amounts (£68, or £75). Im new to the club. Is that something i put by mistake : ( ? Latest reply by Bayanaa-and-Paul0

I am trying to set up payout. I enter my info and it just keeps taking me back to the start. How do I set it up?

I have a guest who says they need a W9 before booking (For a school to pay). This is my first time to encounter such a request. Is it for me to fill out or Airbnb or don't do it? This is separate from the one I filled out for Airbnb. Latest reply by Jesse39

2 months ago a guest booked a 12 night stay in June and has just decided they want to check out 4 nights earlier.We have a strict cancellation policy so assuming I can open those nights up on the calendar, I'd like to refund them 50% of those 4 nights so ... Latest reply by Stuart49

Hello All So my guest just cancelled his reservation. I have a strict policy so he will only be refunded 50%. I was just wondering how the payout works for this? do i still get paid 50% of the booking? and when is the payment released? Latest reply by Tim-and-Holly0

Hi guys,I can't find where to find all the meetups in London. I am sure I joined an event in a pub somewhere but I can't find it!Thanks!

This is fake listing: https://www.airbnb.com/rooms/17871908 This is our listing https://www.airbnb.com/rooms/17190675 Seems you verified the fake listing. I want to know who is the person behind that listing. Because I manage the property, all advertiseme... Latest reply by Monika64

Hi everyone Has anyone had problems adding a payout method? I've tried several times now (and I'm adding my bank account details, which is a bit scary) and every time I get the same error message when clicking submit (see below). I have sent an email to ... Latest reply by Carol231