Help

I sent a request to a person out of courtesy (they actually have Insta-book) to ask about parking and was told that the room was fully booked.Yet just been chatting with a fellow colleague who wanted to know why I hadn't picked the location like 2 mins aw... Latest reply by Ros0

I'm considering listing my whole house. I live here, but a few times a year I go out of town for a week or more, and as long as the space is available, I thought I could list it. Trouble is... the space would only rarely be available. Basically, I'd want ... Latest reply by Kirstie

just had a cancellation for 3 days stay but i have a strict cancellation policy but no payout fronm airbnb of 50% as apparently guests had not paid why does airbnb block dates and take a booking when guests had not paid any money ??? its crazy i received ... Latest reply by Kirstie

Hi there I don't understand why my listing is not attracting guests particularly in the run up to Easter holidays. I seem to get more interest in my 'whole flat' listing but this is usually for the maximum number of guests (7) that the house can accommod... Latest reply by Abhijeeta0

I am concerned that I will make a booking through Airbnb and then shortly before I arrive the owner cancels leaving me with no accommodation.What support do Airbnb provide or what rules are put in place in this situation? Latest reply by Andrea9

How do I contact Airbnb to tell them they have made a mistake? Latest reply by Ange2

I have a request from a guests that has 1 review, but the reviewer icon is not clickable on desktop so I can't see the profile of the person that posted the review. On the mobile app it lets me click on the reviewer, which says "4 reviews" and when I clic... Latest reply by Tim-and-Holly0

A host in Japan cancelled my reservation and AirBnB emailed me to say I would receive a refund. A couple of days later, an item appeared on my credit card statement identfied as 'AirBnB' but with no amount attached and no details. After a couple of days, ... Latest reply by Steve232

Hi,I have just listed my property as a host and enetered my payout preferences as paypal. Why do Air bnb ask for a payment method from the host? Is that just for when I decide to book a place to stay sometime myself?Thanks for the help! Latest reply by Steve143

When I send out a pre-approval does it send the payment plan or breakdown to the guest? If now, how do I do that? I put my house on airbnb yesterday and already have 4 requests . . . just want to make sure I do all this correctly. Latest reply by Wendy-and-Frank0