Help

Hello,A recent guest keeps asking how and when he will be refunded his security deposit money. Can anyone help? As I've not had this issue before, assume it is refunded automatically, but he left two and half weeks ago...Thank you Latest reply by David126

Hi Guys - I'd like to fully understand how to use the additional guests function propoerly. To be clear I'd like to host 2 people maximum at my apartment with the option of 1 addtional guest. I've listed the place as available for 2 and have the option o... Latest reply by Darian2

How do I learn about my potential guest? Latest reply by Linda108

why do the most recent reviews don't show on top of the comments? Latest reply by Steve143

We had hosted (and gotten paid for) 8 complted trips but the "Stats" indicade only 6 Completed Trips! Not sure who can help us figure this out? Thank you in advance for your help

The couple wants to book my flat but it's not available any more.

I am a new host and my guest is unable to make the payment through airbnb. can he pay me by cash? Latest reply by Helen3

A guest canceled the day before checking in. I have a moderate cancellation policy, so the guest will not get a refund. I feel a little guilty accepting the money even though the guest isn't staying for the night. Is there a message I should send guests w... Latest reply by Cynthia-and-Chris1

Hello, The 20th of February this year my wife recieved and e-mail from automated@airbnb.com stating that "apparently" her e-mail adress was modified and to ignore the message if it was intentional, but she hasn't modified her e-mail adress. Her password w... Latest reply by Kirstie

Hi, What is the R2500 debit on 27 Feb by Airbnb on my credit card? tx. Jon Latest reply by Cynthia-and-Chris1