What hosts are saying

    Hi guys, My account has been hacked and the hacker changed my description. He put his own email address: [email address removed] and asked my guest to contact him via email and then gave my guest wrong information about my place. Due to this problem, my ... Latest reply by Elizabeth156
    Recently I have had 2 fake bookings. They come in late at night around 11pm and they book for that same night. (I have selected the instant book feature) All they say in the message to me is "hi", Of course they don't turn up. I cancelled one of those boo... Latest reply by Linda108
    After my guest left, I needed to text him but realized that his phone number was no longer displayed. This didn't use to be the case before. It doesn't feel right either, the guests have my address and who knows what else and I can't even have their phone... Latest reply by Dianna2
    New to using AirBnb, have been using HomeAway for quite some time, which encourages short-term rental agreements. AirBnb seems to discourage the use of short-term rental agreements. I have a guest that booked our place and now doesn't like the short-term ... Latest reply by Branka-and-Silvia0