Help

I had a nice guest, he didnt complain, i was abroad, and when he left he left a nice review, but in a private he indicated some things for improvement, i responded to his private complains and suggestion and it turned out to be a public respose and now on... Latest reply by Donna15

I have two rooms. I don't know how to list them as two separate entries, so that if someone books for two people, say, a father and a daughter, and they want both rooms, how do I charge for two rooms, rather than two people??? Latest reply by Bernard41

A week ago, I did a search on a destination and timeframe and got dozens of results. Now that my dates are firm, I went back two days ago, and repeated the search and only two properties were shown. I thought that it is strange that so many properties w... Latest reply by Mark167

hello! help! i have a guest that has booked for 2 nights, they are wanting to add additional guests for just one night. they have sent through a change request, but can only do so covering the 2 nights, i need to send them back a specail offer to reduce t...

A guest from this past Monday, shows up, decides it is too rustic (barn yard and chicken coops and gardens) for his children, does not see the accomodation, then leaves. We had been in contact Friday when he booked, at that time I requested a 2-3 hour wi... Latest reply by Susan234

I booked 2 months ago now my host says she got her pricing wrong, She has more than doubled the price, I told her i could not afford this so she reduced it a little and said if you cannot afford this she would cancel.I told her i still cannot afford this ... Latest reply by Carol78

My husband and I had the most bizarre experience! A lady booked us for 3 nights starting tonight 2 weeks ago. She arrives and I show her around, we visit for about 20 minutes and then I go to my bedroom to feed my baby. She knocks on my door about 30 minu... Latest reply by Susan234

My last 2 reservations have had trouble verifing their ID. How can I help them?Thanks Latest reply by David126

Hi,I have a place listed with instant booking. I received 2 reservations from the same person and both of them were pre-accepted.The thing is that I had to cancel both of them because the reason for the travel was for a medical procedure and/or surgery an... Latest reply by Faustino0

Hello recently I was contacted by a "Bride to Be" about renting my place for one of her guest in her wedding party . I told her that I would be more than happy to "Hold" my place until her guest was available to "Book" my place herself . After several day... Latest reply by Linda108