how can i delete a public response i made!

[Johnny20]

I had a nice guest, he didnt complain, i was abroad, and when he left he left a nice review, but in a private he indicated some things for improvement, i responded to his private complains and suggestion and it turned out to be a public respose and now on his nice review there is me answering him about the mistakes and things to improve which doesnt make my flat look good, and i need to remove this public response i made, how can i do that!? please help! 

thanks

[Sandra126]

You won't be able to change it, and it is something we hopefully only do once. I've done it too...

[Donna15]

@Johnny20, contact AirBnB and explain the situation. They might help (though no guarantee).

You can reach them via the Help link at bottom of this page.

Or via Facebook.

https://www.facebook.com/airbnb/?fref=ts

Or – if you have a Twitter account - try twitter@airbnbhelp. It’s said there’s a quick response.

More essential reading for hosts. Contains a link with several international phone numbers (‘How to contact AirBnB’).

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100

Here’s the US number.

+1 (415) 800 5959

 And emergency number.

+1 855 424 7262