Help

Hello, my guest made a booking for 4. However, after accepting the booking, I found out that they are 6 people, because they bring their kids. The price for 6 is higher than for 4. So I told her that she would have to pay more. She refuses to pay for her ... Latest reply by Alice-and-Jeff0

When a client cancels a booking when can the renter expect to receive the refund? I have the strict cancelation terms. Latest reply by Alice-and-Jeff0

Hello. We need your help. We've rented an apartment. Money was transfered, but the bank can't transfer money on our account because of mistake. Name of Account holder is missing. The bank needs a letter about name of account holder. Please contact us. It'...

Latest reply by Helene0

I used custom weekly prices, and then removed the price. And now my place is showing as $0. There's no way to reset this? It's frustrating.

I'm very new to Airbnb and my bookings seem to be going well but then..! Disaster has struck, I have a couple wanting to come stay with me on Wednesday who I have pre-approved but now they're saying they're having trouble booking because Airbnb is asking ... Latest reply by C-C0

I recently did a reservation using a cupon from airbnb. Now I have to cancel that reservation. Will I loose the cupon?

Hello, I would like to apply the 60 day strict cancellation policy to my accommodation. How do i go about this? Jon Latest reply by Jon43

When I checked my listing as a traveller some of the days were showing as unavailable. However they are available. In calendar settings I have selected the option which says no need to have any time for cleaning/prep. Any ideas? Latest reply by C-C0

Hi all, Please can anybody help ?? I can connect my Airbnb calendar to my trip advisor calendar, but how do I connect it the other way around please... regards Debbie Latest reply by Steve42