Help

I gave a discount to guest but they paid the full amount how can i reund them so they can pay the adjusted amountThey paid after the 24 hours Latest reply by Juley0

My guest got home around probably 10-11 at night, he had trouble unlocking the door and when he settled in he didn't say a word to anyone and made oatmeal and asked a series of bizarre questions such as, "Was this light on, do you want it on?" as for the ... Latest reply by Juley0

Hi all, Im renting out 1br/1ba in San Rafael, CA. Im not charging cleaning fee but Im not around to do cleaning so Im looking for good cleaning service in the area. THANKS ALL!!! Latest reply by Alessandra0

Hello everyone,I'm new on Airbnb and I've been reading several posts & articles on how to set up room prices, but still, the process remains fairly unclear to me. I wonder if someone could help me if I were to give you a concrete example of what I'm tryin... Latest reply by Paul4

AIRBNB offers to install android app every time I enter the site while my phone is not an android one. Really annoyng.

I cannot see where I failed to get 5 stars! Latest reply by Amanda78

She wants to stay somewhere else. She is new to airbnb as a guest, I have instnt booking allowed yet it doesn't work for guests without reviews for my settings. So she said my place looked lovely gave info about her stay...I sent her a message making sure... Latest reply by Alice-and-Jeff0

Hi there,just one question. Just heard from the HOA right now that the pool area will be closed for two weeks in September due to mechanical issues. Unfortunately I have two existing reservations during this time frame. Any idea how to proceed? Cancel? Of... Latest reply by Sophia7

Dear all,I just had a guest request a reservation and then asked me if he could just rent a room. I told him I usually do entire home and if I do room rentals then it has to be someone of the same sex. Then he asked me if he could rent for more days than ... Latest reply by Gerry-And-Rashid0

Hi, can you tell me will I be payed normally if my guest came day later because of illness, and he will stay like in reservation just not the same dates. Thank you very much! Latest reply by Andrea9