refund

Rachel101
Level 1
Lancaster, PA

refund

I gave a discount to guest but they paid the full amount how can i reund them so they can pay the adjusted amountThey paid after the 24 hours

2 Replies 2
C-C0
Level 10
Memphis, TN

Not exactly sure of the question, but the answer is the Resolution Center. Google Airbnb Resolution Center. Airbnb rarely refunds their fees, though, so the guest will likely be charged for that.
Juley0
Level 3
Danville, CA

Can you give them the difference back in cash when they stay with you? They probably won't see a dime from Airbnb.

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