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We had a quest who left cannibus in the room hidden. Cannabis is legal but the concern is a child or pet could of digested it. We already have no smoking allowed but maybe they didn’t smoke it we would like to state something in house rules no legal or...
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Created 03-01-2019
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Latest reply
03-01-2019
by Shirley159
Shirley159
in Lucknow, Canada
4
0
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I dont see a reason for charging a cleaning fee. Cost of doing business. I find people tend to clean themselves. If I paid a cleaning fee when i stayed at a place I would tend not to be so neat and tidy Im thinking. What are your thoughts on this?
Created 21-10-2016
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Latest reply
03-01-2019
by Portia6
Gary-And-Rose0
in Chemainus, Canada
20
0
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Hello everyone I have a question.Before I was looking at a house and planning a booking. Then this guy accepted my offer. Like around 20 min later he told me that it will cost extra and charged me extra $66 per night. So I cancelled the request. But the w...
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Created 09-11-2016
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Latest reply
03-01-2019
by Linda108
Zhiran0
in Queens Park, Australia
29
1
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Hi this is Saul and I am a new hostI received a reservation yesterday for Jan 25-31. Today I got another reservation for Jan 26-Feb 2. How is that possible. Is there any problem with the Calendar that does not show the dates Booked or What can I do to han...
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Created 29-12-2018
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Latest reply
03-01-2019
by Saul38
Saul38
in Cartago, Costa Rica
2
0
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Hi,
Has anyone had a guest who complained about smells in the house and requested for a refund? Honestly, I can’t smell anything bad and bought more air fresheners to ‘remove’ the problem but after 1 week, he wants to check out earlier and a refund of the...
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Created 16-12-2018
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Latest reply
03-01-2019
by Aloysius1
Aloysius1
in Singapore
3
0
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Hi guys.I want to affer a special low season 2 night weekend break. Our normal settings require 3 night minimum stay but I feel a two night low season weekend would be popular.Can I set up so the system allows 2 night breaks during only certain weeks at a...
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Created 12-02-2017
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Latest reply
03-01-2019
by Ian-And-Anne-Marie0
Peter356
in Dyserth, United Kingdom
5
0
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Dear all, When I am in, I can hear them leaving and coming in not even attempting to lock the door. I live in a town centre apartment block + having my door unlocked will invalidate my insurance should anything go missing. I placed a note on the door, eye...
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Created 29-12-2018
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Latest reply
03-01-2019
by Olena15
Olena15
in England, United Kingdom
29
0
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I want to add a second property in a different location from my first property but I need to have different payment details (ie different bank account details). Is this possible?
Created 03-01-2019
Annie442
in Cullen, United Kingdom
0
0
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i try to make reservation for 2 days but i what i receive when i enter my credit card details is : ""This credit card cannot be added at this time. Please wait and try again later. You may try to use a different payment method, such as a credit card or Pa...
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Created 03-01-2019
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Latest reply
03-01-2019
by Helen3
Didem2
in Istanbul, Turkey
3
0
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I have a question/dilemma. I have a guest coming that has 5 reviews, yet it says "Recommended by 2 hosts." The reviews are not bad- some are kind of neutral, for example: "Overall were decent guests." Does this mean that 3 of them pressed the "no" button ...
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Created 27-12-2018
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Latest reply
03-01-2019
by Ben205
Kelly25
in Centennial, CO
6
0
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