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Custom List Message Item

In Canada cannibus is legal the concern is how to state in house rules it’s not acceptable

We had a quest who left cannibus in the room hidden. Cannabis is legal but the concern is a child or pet could of digested it. We already have no smoking allowed but maybe they didn’t smoke it we would like to state something in house rules no legal or... read more
Created 03-01-2019 | Latest reply 03-01-2019 by Shirley159
Shirley159
Shirley159 in Lucknow, Canada
4
0

Not charging a cleaning fee

I dont see a reason for charging a cleaning fee. Cost of doing business. I find people tend to clean themselves. If I paid a cleaning fee when i stayed at a place I would tend not to be so neat and tidy Im thinking. What are your thoughts on this?
Created 21-10-2016 | Latest reply 03-01-2019 by Portia6
Gary-And-Rose0
Gary-And-Rose0 in Chemainus, Canada
20
0

Airbnb service fee refund.

Hello everyone I have a question.Before I was looking at a house and planning a booking. Then this guy accepted my offer. Like around 20 min later he told me that it will cost extra and charged me extra $66 per night. So I cancelled the request. But the w... read more
Created 09-11-2016 | Latest reply 03-01-2019 by Linda108
Zhiran0
Zhiran0 in Queens Park, Australia
29
1

I am a new host and got two reservations for same dates

Hi this is Saul and I am a new hostI received a reservation yesterday for Jan 25-31. Today I got another reservation for Jan 26-Feb 2. How is that possible. Is there any problem with the Calendar that does not show the dates Booked or What can I do to han... read more
Created 29-12-2018 | Latest reply 03-01-2019 by Saul38
Saul38
Saul38 in Cartago, Costa Rica
2
0

What happens when a guest requests for a refund due to smell?

Hi, Has anyone had a guest who complained about smells in the house and requested for a refund? Honestly, I can’t smell anything bad and bought more air fresheners to ‘remove’ the problem but after 1 week, he wants to check out earlier and a refund of the... read more
Created 16-12-2018 | Latest reply 03-01-2019 by Aloysius1
Aloysius1
Aloysius1 in Singapore
3
0

Low Season Weekend Special

Hi guys.I want to affer a special low season 2 night weekend break. Our normal settings require 3 night minimum stay but I feel a two night low season weekend would be popular.Can I set up so the system allows 2 night breaks during only certain weeks at a... read more
Created 12-02-2017 | Latest reply 03-01-2019 by Ian-And-Anne-Marie0
Peter356
Peter356 in Dyserth, United Kingdom
5
0

My guests do not lock the apartment door

Dear all, When I am in, I can hear them leaving and coming in not even attempting to lock the door. I live in a town centre apartment block + having my door unlocked will invalidate my insurance should anything go missing. I placed a note on the door, eye... read more
Created 29-12-2018 | Latest reply 03-01-2019 by Olena15
Olena15
Olena15 in England, United Kingdom
29
0

Adding 2nd listing

I want to add a second property in a different location from my first property but I need to have different payment details (ie different bank account details). Is this possible?
Created 03-01-2019
Annie442
Annie442 in Cullen, United Kingdom
0
0

airbnb doesn't accept my credit card

i try to make reservation for 2 days but i what i receive when i enter my credit card details is : ""This credit card cannot be added at this time. Please wait and try again later. You may try to use a different payment method, such as a credit card or Pa... read more
Created 03-01-2019 | Latest reply 03-01-2019 by Helen3
Didem2
Didem2 in Istanbul, Turkey
3
0

Guest recommendations

I have a question/dilemma. I have a guest coming that has 5 reviews, yet it says "Recommended by 2 hosts." The reviews are not bad- some are kind of neutral, for example: "Overall were decent guests." Does this mean that 3 of them pressed the "no" button ... read more
Created 27-12-2018 | Latest reply 03-01-2019 by Ben205
Kelly25
Kelly25 in Centennial, CO
6
0
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