What hosts are saying

    Hello, I'm really sorry, but I have to tell you this in person. I allow myself to submit to your benevolence the dramatic situation in which I currently find the service of Airbnb terribly badly. For over a month I have noticed that the quality of the se... Latest reply by Emiel1
    I have a guest that just texted me saying they got into an accident and they have a head injury. They sent me a picture. They want to cancel. Their check in is Friday at 3pm. Suggestions? Technically they are not due a refund. This is my first attempt at ... Latest reply by Mark116
    Hi all!I have my cancellation policy set to STRICT. A week ago I had someone book and I approved right away. I immediately got a message from her saying it was a mistake, she didn't mean to book, she is new to Airbnb, etc. I told her that it was fine with... Latest reply by Huma0
    Trying to reach all hosts with a VR in St. Augustine. We have an urgent need to alert them to a workshop they need to attend on 5/22 at 9am. There are 10 neighborhood Associations who are well organized and aggressive who have the ear of City leaders. We ... Latest reply by Beth5119
    Hi, I am a host and a traveller with Airbnb since 2014.I have hosted over 25 guests and am proud to have an excellent service record. Recently, after a long search, I booked a trip to Sicily.The place looked great - and after our booking was accepted, I l... Latest reply by Huma0
    Hello Guests requested to stay 2 more days, I accepted, but the payment didn’t go through and it says “awaiting payment “ . While I had “instant book” ON for the listing I got another new reservation on the days. I informed existing guests that I got ano... Latest reply by Vano2