Hello,
I'm really sorry, but I have to tell you this in person.
I allow myself to submit to your benevolence the dramatic situation in which I currently find the service of Airbnb terribly badly.
For over a month I have noticed that the quality of the se...
Latest reply by
Emiel1
I have a guest that just texted me saying they got into an accident and they have a head injury. They sent me a picture. They want to cancel. Their check in is Friday at 3pm. Suggestions? Technically they are not due a refund. This is my first attempt at ...
Latest reply by
Mark116
Dear All This guest checked in on August 12, telling me she used to stay only in Palace but she booked a villa in Mauritius, complaining about small things everyday sending me messages early morning and won't hear from her upto night time, when ever I of...
Latest reply by
Eileen409
Hi all!I have my cancellation policy set to STRICT. A week ago I had someone book and I approved right away. I immediately got a message from her saying it was a mistake, she didn't mean to book, she is new to Airbnb, etc. I told her that it was fine with...
Latest reply by
Huma0
Trying to reach all hosts with a VR in St. Augustine. We have an urgent need to alert them to a workshop they need to attend on 5/22 at 9am. There are 10 neighborhood Associations who are well organized and aggressive who have the ear of City leaders. We ...
Latest reply by
Beth5119
Hi, I am a host and a traveller with Airbnb since 2014.I have hosted over 25 guests and am proud to have an excellent service record. Recently, after a long search, I booked a trip to Sicily.The place looked great - and after our booking was accepted, I l...
Latest reply by
Huma0
Hello Guests requested to stay 2 more days, I accepted, but the payment didn’t go through and it says “awaiting payment “ . While I had “instant book” ON for the listing I got another new reservation on the days. I informed existing guests that I got ano...
Latest reply by
Vano2
Hello everyone!I am writing to you because I need to find a person I can trust to receive guests and clean my two apartments in the central area of Madrid. Conde Duque and Lavapiés areas respectively. I am personally in charge of message management and I ...
Latest reply by
Sybe