Help

Hi, I would like to know about other hosts preferences for their guest bedding.For example I live in Queensland and find it challenging deciding on bed covering from winter thru to summer. I generally have a quilt with cover on the bed with quilt cover ne... Latest reply by Glenda35

Please add back the "check out on a specific day" feature on custom trip length. Here's why that feature made so much sense for hosts. During my busy season I have a 7 night minimum with check in, check out only on Sundays. This allows me to book every n... Latest reply by Mike-And-Jane0

Good day everyone,I have one question. I would like to set up the check in and check out for June and August only on Saturday, but I can only set up the check-in on Saturday and minimal trip length (7 days), but if somebody wants, they can book 10 days, a... Latest reply by Mike-And-Jane0

I have set up the transaction history information, bank account and dates and property and it does not populate. It's hard to do the accounting when you don't have the right information. My partner has to send me the spreadsheet when I'm trying to close... Latest reply by Peggy386

Would you support a petition to Airbnb to require guests add at least minimum information to their profiles on the platform -- like sex, age, language spoken, a little about themselves and any problems or preferences to watch out for (like allergies -- I ... Latest reply by Huma0

We recently stayed in Paris and had bedbugs on the sofa.The shower curtain had mould and the listing lied about the bed, it was a standard bad, but they advertised a queen.I have all the proof and pictures but they still now refuse to refund us.I have pro... Latest reply by Huma0

Hey all! So I'm new to the whole hosting thing and I currently have a difficult guest who wants to alter the days of their stay, even though my listing is set to "Strict" I told them this and that they agreed to these terms when they booked my listing. So... Latest reply by Val76

Hi everyone! I am having trouble verifying my phone number. I typed my phone number in for registration but never received a message from airbnb. I tried again but it just says that I have tried too many times. Have anyone else had this problem? Latest reply by John6533

Hi there We have our home listed on air bnb and we seem to be having problems with a guest. I am night 3/8. First day the host was seen on our CCTV taking videos of the property before he even entered. He was in there for 10 mins (can see on the camera t... Latest reply by Charlotte1058

Hi. I set my cancellation policy as medium, and restrict bookings to a 3-month window from the date of booking. I have been asked by a previous guest if they can book for January, and they're willing to pay a deposit now. The dates they are asking for ar... Latest reply by Catriona51