Help

My reservation cancelled today due to "professional emergencies" where they have to leave for their home country on the next flight and the whole reservation since 31st Aug was cancelled / refund for that reason. Does anyone know what is "professional eme... Latest reply by Helen744

So I started hosting just about a week ago on AirBNB on behalf of the family. This was our first ever AirBNB stint to generate an additional source of income. However, as bad luck would have it, one of the doors in our 3-bedroom condo unit locked on its o... Latest reply by Huma0

My cleaning staff is struggling with keeping their storage closet organized with the labels and totes I have provided them. They are grabbing king quilt to put on a twin bed. I need a plan that is efficient they will use each week in restocking closet. I ... Latest reply by Deborah403

I don’t see any way to add restaurant suggestions under a heading. Add to Guidebook button does not give me a choice. ‘A place’ goes to a map entry even though beneath it says ‘Recommended restaurants…’Perhaps I am just old and thick but would appreciate... Latest reply by Karl94

Hi everybodyI’m a french hote and I have a problem to share my calendar with an other reservation platform. Airbnb seems not to apply this other calendar. So I must refuse some reservations because the room is not free! It’s already reserved ! Did you hav... Latest reply by Michael5047

Has anyone else had this issue. On one day two weird things suddenly happened with our account. One of our upcoming reservations was canceled and another guest was sent a $800 discount. We did not initiate either of these. They both looking like they are ... Latest reply by Inna22

My account was suspended without notice three weeks ago, numerous calls and daily emails with no response or any assistance whatsoever. Exceptionally poor service and no idea how to receive an answer, with staff out of work and a business essentially shut... Latest reply by Emiel1

Last Sunday, I booked a reservation in NY with a "Superhost" and since then I've been extremely disappointed by the lackluster response from the Airbnb Support Team and the Trust Team. I flagged an issue where this host is conducting a bait and switch sca... Latest reply by Helen3

My father used to manage a small property as a rental and has since let it go. What is a good way to find a property manger to take care of this and host it? I appreciate any guidance. Latest reply by Fran12888

Hi, i cant seem to find how to adjust the minimum of days during the summer holidays. I only take weekly bookings for July n August and habe to cancel three nights requests... Who can help me? Latest reply by Emiel1