cancel reservation

[Franck12]

Hello,

a guest want cancel his reservation, what are the consequences for me?

i am reading that airbnb will block my calendar, can ou explain please?

[Paul0]

Hi @Franck12,

I'd suggest you have a good read of the Help section and get comfortable with all the nuances of being a Host.

That said, if a Guest cancels a booking you are not penalised in any way. On the contrary if their cancellation falls within your Cancellation Policy settings then you may be paid compensation.

If a Guest wants to cancel, help them to find where they can do it themselves... don't do them a favour and cancel from your end as there are significant penalties on you.

Cheers,

Paul

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[Diane53]

You need to tell the guest to cancel it himself.  If you cancel it your calendar will be blocked and you may also have to pay a fee to Airbnb.  You will also get a bad review posted by Airbnb on your review listing.  The guest is asking you to cancel it because he doesn't want to pay the fee and also if you cancel it for him Airbnb will send him a money off voucher.  Tell the guest he has to cancel it himself