cancellation and refund

Corinne303
Level 1
Brussels, Belgium

cancellation and refund

i have changed my reservation and cancelled 1 room out of the 2 i initially booked. 

this was recorded fine but when do i get a refund? and by who ? 

thanks 

 

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Corinne303 AirBnB hold your money, not the host until approx 24 hours after your stay commences. Then you also need to consider what cancellation policy the host had in place. In any event, on cancellation, you get an email from AirBnB setting out the refund (if any) and when you can expect to receive it by