Had a booking for a year away that we could not get into the Apartment he had requested via Instant Book. We did make alternative arrangements for him but somehow it got cancelled I am pretty sure we did not cancel it. We now have a penalty on our account whicg we are a super host and it may affect our status. I did read that there may be no penalties for Instant bookings and I did not want to cancel the booking just arrange an alternative which the guest had already agreed to. Thanks for help Mark
The host canceled this reservation 350 days before arrival. This is an automated posting.
This one?