cancellation fees for hosts

Claire-and-Ian0
Level 1
Peterborough, United Kingdom

cancellation fees for hosts

I think I have been charged a host cancellation fee unfairly. what should I do?

 

1 Reply 1
Linda108
Level 10
La Quinta, CA

I see the automated host cancellation review.  If you did not cancel the reservation, or you thought you cancelled for an appropriate reasons, it is best you speak with the Air BNB rep.  Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

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